Shipping Policy

At LINEN CASTEL, we take pride in delivering premium home décor and bedsheets with care and reliability. Please review our shipping guidelines below.

Order Processing

• Orders are processed within 1–2 business days after payment is confirmed.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

• Within Singapore: 2–5 business days.
• International Orders: 7–14 business days (depending on destination and customs).

Shipping Charges

• Singapore Orders: Standard delivery available across Singapore.
• International Orders: Shipping costs are calculated at checkout based on your location and order weight.
  

Order Tracking

• Once shipped, you will receive an email with a tracking number to monitor your delivery status.

Customs & Duties (International Orders)

• Customers outside Singapore are responsible for any applicable customs fees, taxes, or import duties.
• LINEN CASTEL is not responsible for delays caused by customs clearance.

Incorrect Address

• Please double-check your shipping address at checkout. We are not liable for packages lost due to incorrect or incomplete addresses provided by the customer.

Delays