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Frequently Asked Questions
Each bedding set typically includes 1 duvet cover, 1 bed sheet, and 2 pillow shams. Please refer to the product description for the exact contents of your selected size.
Yes. Our bedding sets are designed for easy care and can be machine washed. We recommend washing on a gentle cycle with cold water to help maintain the fabric and colors.
Please refer to our sizing chart before ordering. If you're unsure which size is best for your mattress, feel free to contact our support team for assistance.
Yes. We offer complimentary shipping on all orders with no minimum purchase required.
Orders are processed within 1–2 business days, transit within 6–8 business days. estimated total delivery within 7–10 business days.
Absolutely. Once your order has been shipped, you'll receive a tracking number by email so you can follow your package every step of the way.
We offer a 30-day easy refund policy. Items must be unused, in their original condition, and returned with the original packaging.
Returns are free for damaged, defective, or incorrect items.
Once your return is received and inspected, refunds are typically processed within 7 business days to your original payment method.
You can reach our customer support team anytime at info@linencastel.com. We aim to respond within 1–2 business days and are always happy to assist with any questions about your order.